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Support Request

Support Request

Step 1 of 8

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How can we help you today?*
- Website update (pages, forms, calendars, users, etc.)
- Securely share API credentials for third party connections
- I have a general question
Username*
Email*
Third Party Connections
Use the section below to securely share API credentials for any third party system that you want Hubbli to integrate with.
Third Party Sytem*
Tell us what third party system you want us to connect your Hubbli site to. (E.g. FACTS, LineLeader, Powerschool, etc.)
API Credentials*
Please tell us how we can help.
Please upload any supporting files.
Drop files here or
What kind of website update do you need?*
- Form
- Webpage
- Landing Page
- Landing page for finding staff
- Appointment Calendar
- Change a Username
- Create Users
- Other
Your Hubbli Site Address
Are you a new customer that needs to complete our onboarding process?*
- Yes
- No

Form Information
Form Job Type*
- Update to an existing form
- Create a new form
Link to existing form*
New form title*
Does it require user to be logged in to access this form?*
- Yes
- No
Upload file of example form
Drop files here or
Instructions
Give us as much detail as possible so we can provide the quickest turn-around possible.
Does this form require a workflow?
- Yes
- No
- Not sure
Work flow steps
Please tell us what happens after this form is submitted, and we'll let you know if we think we can automate
Notification Info
When the new form gets submitted we can notify the users in your site. Please specify the email address of the user who needs to be informed of the submission
Who needs to be informed of the submission
Click ⊕ sign to add more
Confirmation Info
When the new form gets submitted we can display confirmation message to the user.
Type of Confirmation
- Standard
- Custom Message
- Redirect to Another Page
Standard
Custom Message
Redirect to
Entry View Permission
We can allow particular roles to view/update the entries. Please specify the roles if any.
Roles allowed to view their existing own entries
- Parent
- Teacher
- Prospect
- None
Roles allowed to modify their own entries
- Parent
- Teacher
- Prospect
- None
Roles allowed to view others entries
- Parent
- Teacher
- Prospect
- None
Roles allowed to modify others entries
- Parent
- Teacher
- Prospect
- None
We can allow particular users to view/update the entries. Please specify the users if any.
Users allowed to view their existing entries
Users allowed to view others entries
Users allowed to modify their entries
Users allowed to modify others entries

Webpage Information
Webpage Job Type*
- Update to an existing page
- Create a new page
Existing web page*
What should the title of this new web page be?*
Who should see this web page?
- Only Admin
- Any user that is logged into your Hubbli site
- Anyone from the general public visiting your site
Where should people find this web page?
- On the main navigation menu
- As a link or button found inside another web page
Please copy and paste a link to the page where this link or button should found
Content to add to page
Files or images to be used in the page
Drop files here or
Instructions
SEO Keyword for this page
If you have written the cotent of this page to be optimized on search engines for a particular keyword, please type it here.

Landing Page Information
Webpage Job Type*
- Update to an existing page
- Create a new page
Existing web page*
Files or images to be used in the page
Drop files here or
Content to add to page
Instructions

Implementation request for finding new staff through Facebook
School year
School Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Positions that you are hiring now
Eligibility for the staff to apply for the above position(s)
What is the next step after the staff inquired or submitted the application form?
Files or images to be used on the page
Drop files here or
Instructions

Appointment Information
Appointment Job Type*
- Create a new appointment calendar
- Update to an existing appointment calendar
Name of the service, i.e. School Tour*
Username of staff member who needs to be booked for this service.*
Email address of staff member who needs to be booked for this service.
Duration of the appointments (minutes)*
I would like to add padding time
- Before
- After
- None
Padding Time (Minutes)
Recurring or Specific Dates?*
If you need to create an appointment calendar that is available the same days, every week, then select 'Recurring'. (i.e. school tours every Tuesday and Thursday between 10:00 AM and 1:00 PM)

But if you only want these appointments available on specific dates, then select the Specific Dates option. (i.e. Parent/Teacher conferences)
- Recurring
- Specific Dates
Available days and times
Day

Please specify the day available

eg: Tuesday

Available Timings

Please specify the timings for the corresponding day

eg: 10:00 AM-5:00 PM

Break Time

If you would like to have break time during the service, please specify

If you would like to add multiple day/date, please click ⊕ sign.
Day Available Timings Break Time
Available days and times
Date

Please specify the date available

eg: 29-Dec-2017

Available Timings

Please specify the timings for the corresponding date

eg: 10:00 AM-5:00 PM

Break Time

If you would like to have break time during the service, please specify

If you would like to add multiple day/date, please click ⊕ sign.
Day Available Timings Break Time
Instructions

Create a user
User Name
First Last
User Email

Other
Please describe the goal of this update, requirements and process
File Upload
Drop files here or

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